Item Specifics
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pukky online shopping centre (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
It's very comfortable, a little transparent but not thick. It's excellent for its price. It takes 2 months to get to the country, and 1 more month for delivery logistics. But I like it. Thank you!
Stick well, it is necessary to check as in the sock
I ordered it 11/11 and it came 19/11 super fast Cogi C for a 90c to get the chest well, I haven't used it yet, but they look good and have not arrived deformed
All norms
Delivery to Chelyabinsk 7 days. The quality is very good. Fit all fit
Very nice.
The order came in less than a week. Size fits. Enough transparent, can for someone it minus, but I took at the rate of a couple of times under the dress to put on, which is not a problem. To the chest rose up and well "pushapil" it is necessary to attract the chest on the side to the center of each half gradually adjacent (sticking is) they are only then fastened.
Good quality. Fast shipping Great store. A+++
All Super
In St. Petersburg arrived in a week, corresponds to the description. Sticks well.
Perfect the product Days in order for the days Ohm
In 6 days it came, parameters OG 89 OPG 69 Cup usually 70(c,d) village as it should
Good
The goods came in two days) shock! I came to the point of sdek, although I ordered it for mail. Packed well. It is glued so far is also normal. Soft, thin. Slightly transparent) without foreign smells. On the volume of the chest 88 cm, the bodice is worn 70C. Ordered with, approached)
Rosemir D Maly piudo on 3 rosemir Chi C. I'm good, delivery to the world is normal. Good morning.
The goods is according to the store's description